Frequently Asked Questions

It depends on scope. Our Diagnostic & Roadmap takes 2–4 weeks and gives you a clear picture of readiness plus a board-ready roadmap. An Intelligence Core Build typically takes 6–12 weeks, including infrastructure, team enablement, and initial adoption. An Advisory Retainer runs as long as you want a senior partner on the work.

Most firms start with a Diagnostic & Roadmap from £15,000: assessment, a sequenced roadmap, and a board-ready ROI case. Intelligence Core Build engagements typically range from £50,000 to £150,000 depending on complexity. We price by scope and duration, not hourly rates, and we're transparent about costs before anything is signed.

Three things. First, we embed with your team rather than delivering from outside. Knowledge transfer happens through working together. Second, we work the loop, not the slide deck. We close one decision loop at a time and prove the gain before moving on. Third, we build the Intelligence Core that compounds, not point solutions that don't.

We work primarily with UK mid-market firms (typically 200+ employees) where AI enablement complexity needs dedicated support. Smaller firms can often get good results with off-the-shelf tools and lighter-touch guidance. We're happy to recommend alternatives if we're not the right fit.

Our methodology applies across industries. We've worked with technology companies, financial services, healthcare, and professional services firms. The specific industry matters less than having complex operations where AI can add value and teams ready for change. During our assessment, we evaluate fit based on your specific context.

Failed pilots often teach more than successful ones. We start by diagnosing why the pilot failed. Usually it's infrastructure gaps, change management issues, or verification bottlenecks. Understanding the root cause lets us design an approach that addresses the real problems rather than repeating the same mistakes.

No. We're implementation specialists, not model builders. We help you deploy and adopt existing AI capabilities (whether that's GPT, Claude, or enterprise platforms) effectively within your organisation. Building custom models is rarely the bottleneck. Adoption and infrastructure are.

We define success metrics with you before engagement begins. Typically we measure both adoption metrics (how many people are using the system, how deeply, how consistently) and impact metrics (time saved, quality improvements, decision speed). We track these throughout engagement and provide regular reporting.

A 30-minute conversation where we understand your current state, identify potential quick wins, and discuss whether our approach is right for your situation. You'll walk away with actionable insights regardless of whether we work together. No sales pressure, no commitment required.

Yes. We're tool-agnostic and integrate with whatever platforms you're already using. Our focus is on workflow and adoption, not replacing your technology. We'll help you get more value from existing investments before recommending new tools.

Three things usually block the return. First, missing context. AI can't be useful at scale without your firm's knowledge built in (what we call an Intelligence Core). Second, adoption. Getting people to actually use AI is harder than deploying it; this is where most projects stall, not in the technology. Third, slow decision loops. At scale, the gap from signal to verified action becomes the bottleneck. Our methodology is designed to close all three.

Five steps. (1) Diagnostic: understand what's actually blocking adoption before investing. (2) First loop: pick one high-value, low-risk decision to close and prove the gain. (3) Build your Intelligence Core: the context layer AI needs to be useful. (4) Adoption: work alongside your team until the new way of working is simply how they work. (5) Close the next loop, and the one after. Our Diagnostic & Roadmap covers steps one and two and hands you a sequenced roadmap before anything bigger is committed.

Yes. Integration is part of every engagement. We assess your stack during the Diagnostic, identify where AI can add the most value without disruption, and design integration patterns that work with what you already run. We're platform-agnostic: Microsoft 365, Google Workspace, Salesforce, or bespoke systems.